Shipping (includes postage and packaging)

All orders will be shipped within 2 working days, unless we notify you otherwise. However, you do have the right to cancel your order if the expected delivery date is beyond a reasonable period.

Deliveries within New Zealand

Orders within NZ:

• Will be delivered by Fastway Couriers directly to your door (except in some rural situations)
• Require a signature for proof of delivery. If no one is home, the Courier will leave a card requesting that you contact the Fastway Courier office closest to you, either to arrange a suitable delivery time or a suitable time for you to collect the products from the courier office. (If no one is home during normal work hours, you might like to consider delivering your parcel to your place of work.)
• Must be delivered to a physical address and not a PO Box number

International deliveries

For overseas orders, please choose between International Air or Economy. Air Post has standard insurance for loss or damage up to NZD250.00.